Returns & Exchanges

At Vittoria Coffee, we take pride in the quality of our blends and equipment. Due to the perishable nature of our products, we offer returns or replacements only for items that are damaged, defective, or incorrectly shipped.

Return Process

• 1.
  Contact Support

  Email our customer service team within 7 days of receiving your order, providing your order number and a brief explanation of the issue.

• 2.
  Provide Documentation

  Attach clear photographs of the damaged product or incorrect item, including the outer packaging and the batch number if applicable.

• 3.
  Awaiting Approval

  Our quality assurance team will review your request within 48 hours to determine if a refund, credit, or replacement is appropriate.

• 4.
  Resolution Process

  Once approved, we will arrange for a replacement to be sent at no extra cost or issue a refund to your original payment method.