Frequently Asked Questions
Everything you need to know about your Vittoria Coffee experience.
How should I store my Vittoria coffee to maintain freshness?
To preserve the aroma and flavor, store your coffee in an airtight container in a cool, dark place. We recommend avoiding the fridge or freezer due to moisture and odor absorption.
What is the shelf life of your coffee beans and grounds?
Our coffee is best enjoyed within 12 months of the roasting date. Each bag is marked with a 'Best Before' date and features a one-way valve to ensure maximum freshness from our roastery to your cup.
Are Vittoria coffee capsules compatible with my machine?
Our coffee capsules are designed to be compatible with Nespresso original machines. Please check the specific product description for compatibility details regarding other systems.
How much does shipping cost and how long does it take?
We offer flat-rate shipping on all orders, with free delivery available for orders over a certain threshold. Standard shipping typically takes 3-5 business days depending on your location.
What is your return policy for food products?
Due to health and safety regulations, we cannot accept returns on coffee products. However, if your order is damaged or incorrect, please contact our customer service team within 7 days for a replacement or refund.
Do you offer wholesale pricing for businesses?
Yes, we provide wholesale solutions for cafes, restaurants, and offices. Please visit our 'Wholesale' page to fill out an inquiry form, and a representative will contact you shortly.